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school policies

DM Touch Beauty is approved by the Division of Private Business and Vocational Schools of the Illinois Board of Higher Education.

DM Touch Beauty is not accredited by a US Department of Education recognized accrediting body.

Enroll Agreement

This Enrollment Agreement (hereinafter referred to as “Agreement”) is a binding contract between a student and the DM Touch Beauty, Inc. (hereinafter referred to as “DM Touch” or “School”) in regard to the purchase of a program of study or course offering.

This Agreement used by school is approved by the Board (“Illinois Board of Higher Education”) and may not be altered at any time without prior approval. Proposed changes to a school-created Enrollment Agreement will only be considered by Illinois Board of Higher Education (hereinafter referred to as “IBHE”) during the annual and five-year review processes. School has the right to adopt the IBHE Sample Enrollment Agreement at any time. However, new or changed Enrollment Agreements may only be used for new students or continuing students enrolling in a new program, meaning new or changed Enrollment Agreements cannot be retroactively applied to students previously enrolled therefore requiring these students to remain bound to their original Enrollment Agreement in accordance with their signed Agreement.

The student must be given a copy of this Agreement at the time of the signing and at the time of the agreement’s acceptance by school, if those events occur at two separate times. The school will retain a signed copy of the fully executed Enrollment Agreement for five (5) years as a part of the student’s permanent record.

This Agreement contains consumer information, an explanation of each step and the required goals, achievements and requirements for each step, retention policy, progress assessment, and the standard of completion by the student, competency tests, a statement of purpose, and the amount of any fees assessed, if any. This Agreement may also contain the institution’s rate of tuition which is $4,800 with $500 nonrefundable deposit upfront. Students have one-time option to cancel within 48 hours of making the payment of which the student will be entitled to a refund of the balance in excess of the $500 nonrefundable deposit. After 48 hours there will be no right to a refund of monies paid.

Before signing this Agreement, the student acknowledged that he/she knows the material facts concerning DM Touch and the program or course it provides as are likely to affect the decision of the student to enroll. The student is provided with the Board’s Internet website, and the address and phone number of the Board in the event that students have the need to report any complaint. Therefore, it is an informed decision of the student to enter into this Agreement voluntarily. He/She acknowledges that it is in his/her best interest to do so both to improve his/her skills and assist with his/her future careers.

Although DM Touch may use a separate fee agreement that sets forth the total cost of a certain program, DM Touch will refrain from having a tuition policy or Enrollment Agreement that:
1. mandates that a student registers for more than one semester, term, or other such period of enrollment as a condition or prerequisite of the enrollment. Any enrollment or the length thereof is voluntary, or
2. charges a student for multiple periods of enrollment upfront. Students can choose to enroll in additional periods after the completion of the single semester, term or other period of enrollment.

Cancellation Policy

1. An applicant is not accepted by the school for any reason. The applicant shall be entitled to a refund of all monies paid, less the non-refundable registration fee.

2. A student (or legal guardian) cancels his/her enrollment in writing within three business days of signing the enrollment agreement or within 48 hours of submitting tuition payment (whichever commenced first). In this case all money collected by the school shall be refunded, less the non-refundable registration fee, regardless or not of whether that student has started classes.

3. A student cancels his/her enrolment within three (3) days or within 48 hours of submitting payment (whichever commenced first) after signing the contract but prior to starting classes. In these cases, a student is entitled to all monies paid to the school, less the non-refundable registration fees.

4. A student must, clearly and unequivocally directly notify the institution of his/her withdrawal in writing.

5. A student on an approved leave of absence must notifies the school that he/she will not be returning. The date of withdrawal shall be the earlier of the date of expiration of the leave of absence or the date the student notifies the institution that the student will not be returning.

6. A student is expelled by the school. (Unofficial withdrawals will be determined by the Institution by monitoring attendance at least every 30 days).

7. In type 2.3.4 or official cancellations or withdrawals, the cancellation date will be determined by the postmark on the written notification by regular mail, or the date said notification is delivered to the school administrator or owner in person.

For students who enroll and begin classes but withdraw prior to course completion (three business days of signing the contract) the following schedule of tuition earned by the school applies. All refunds are based on scheduled hours:

*See tuition refund policy for fees

All other refunds considered will be calculated based on the student’s last date of attendance and exceptional circumstances. Any monies due to a student who withdraws shall be refunded within 45 days of a determination that a student has withdrawn, whether officially or unofficially. In the case of disabling illness or injury, death in the student's immediate family or other documented mitigating circumstances, a reasonable and fair refund settlement will be made. If permanently closed or no longer offering instruction after a student has enrolled, the school will provide a pro rata refund of tuition to the student OR provide course completion through a pre-arranged teach out agreement with another Institution. If the course is canceled subsequent to a student's enrollment, the school will either provide a full refund of all monies paid or completion of the course at a later time. If the course is canceled subsequent to a student's enrollment, the school will either provide a full refund of all monies paid or completion of the course at a later time. If the course is cancelled after students have enrolled and instruction has begun, the school shall provide a pro rata refund for all students transferring to another school based on the hours accepted by the receiving school OR provide completion of the course OR participate in a Teach-Out Agreement OR provide a full refund of all monies paid.

Students who withdraw or terminate prior to course completion are charged a cancellation or administrative fee of $150.00. This withdrawal Procedure refund policy applies to tuition and fees charged in the enrollment agreement. Other miscellaneous charges the student may have incurred at the institution (Extra kit materials, books, products, unreturned school property etc.) will be calculated separately at the time of withdrawal. All fees are identified in the catalog and in this enrollment agreement.

Hardship withdrawal policy

1. Purpose

To limit student debt and support re-enrollment for students who must withdraw due to significant physical or financial hardship, in alignment with Illinois law .

2. Scope & Effective Date

Applies to all students beginning Fall 2025.

3. Hardship Definitions

Circumstances include—but are not limited to—the following :

Serious physical injury or illness
Chronic health condition
Caregiving responsibilities for a seriously ill family member
Mental health issues
Sudden or recurring transportation barriers
Significant increases in cost of living
Other hardships as approved by DM TOUCH BEAUTY leadership

4. Publicity Requirement

Policy must be posted on PMU’s website and included in new student orientation .

5. Application & Timing

Students must submit a Hardship Withdrawal Request Form in writing, including documentation (e.g., medical, financial).
Requests must be submitted before the last day of the term in which the withdrawal occurs.

6. Review & Decision Process

A designated committee (Registrar, Financial Aid, Student Accounts, Academic Affairs) reviews applications promptly.
Decision communicated within 10 business days.
Committee may request additional evidence (e.g., medical records).

7. Financial Outcomes

Eligible students may receive full or prorated tuition and fee refunds based on withdrawal date and documented hardship.
Official/unofficial transcripts must not be withheld for past-due debts or hardship withdrawals .
If PMU uses third-party debt collection, such debt must not be reported to credit agencies .

8. Re‑Enrollment Support

Students re-enrolling after hardship may have previous debt reassessed, with possible repayment plans or debt reductions.
PMU will assist with academic, financial, and mental-health resources upon re-entry.

9. Appeals

Disputes about a hardship denial or refund decision may be appealed in writing to the Vice President of Student Services within 10 business days of the decision.

10. Recordkeeping & Reporting

PMU will document all requests, decisions, refunds, and re-enrollments.
The policy and student hold/transcript procedures will be posted online (as required under 110 ILCS 66/30).
Comprehensive annual reporting to IBHE or ICCB required beginning July 1, 2024, detailing transcript/diploma holds/unlocks .

11. Communication & Training

Publish policy online; include in catalogs and orientation materials.
Train staff in Registrar, Bursar, Financial Aid, Financial Services, and Student Affairs on procedures and legal mandates.

Transcript and Diploma Release Policy

(In Compliance with Section 30 of the Illinois PBVS Act and Rules)

School Name: DM Touch Academy

Purpose:
This policy outlines the procedure for students of DM Touch Academy to request and obtain their academic transcript or certificate of completion (diploma) that may have previously been withheld due to financial or administrative reasons.

1. Eligibility for Transcript or Diploma Release:

A student may be eligible to receive a transcript or diploma under the following conditions:

All tuition, fees, and other financial obligations have been paid in full, or the student is actively participating in a school-approved payment plan in good standing.
The transcript or diploma is required for employment, licensing, or continuation of education.
The school recognizes documented extenuating circumstances or financial hardship that may warrant release.

2. How to Request a Transcript or Diploma:

Students must submit a written request by email or in person, including:

Full name (as enrolled), date of birth, and program completed.
Description of the reason for the request (e.g., job application, licensure, transfer).
Documentation of financial standing or hardship, if applicable.

Email requests should be sent to: info@dmtouchacademy.com

3. Review and Response Time:

The school will respond to all transcript/diploma requests within 10 business days.
If the request is approved, the document(s) will be issued within 5 business days of approval.
If the request is denied, a written explanation will be provided, along with any steps required to qualify for release.

4. Appealing a Denied Request:

Students who disagree with a decision may appeal by submitting a written request for reconsideration. Additionally, students may file a formal complaint with the Illinois Board of Higher Education (IBHE) at www.ibhe.org.

5. Equal Access Statement:

DM Touch Academy does not discriminate based on race, color, national origin, sex, disability, religion, age, or any other protected class in the administration of its policies.

Retention and Return with Outstanding Balance Policy

DM Touch Academy

Purpose:
This policy is intended to support students who wish to return and complete their training at DM Touch Academy, even if they have an outstanding tuition balance. It aims to encourage student retention and program completion while maintaining financial accountability and fairness.

1. Eligibility to Return with an Outstanding Balance:

A student may request to return to class with a remaining balance under the following conditions:

The balance is under $1,500 (or an amount approved by the Director).
The student agrees to and signs a formal payment plan agreement.
The student is in good academic and behavioral standing.
The student has previously completed at least 30% of the enrolled program hours.

2. Debt Forgiveness or Reduction:

Students who re-enroll and maintain regular attendance and academic progress may qualify for partial debt forgiveness, as follows:

25% of the unpaid balance may be waived after 50% of the remaining program is completed.
Up to 50% of the unpaid balance may be waived upon full program completion, at the discretion of the Director.

Forgiveness is not guaranteed and is contingent on timely tuition payments, attendance, and academic performance.

3. Conditions and Agreement:

Students must sign a Return with Balance Agreement, which outlines:

Remaining balance
Payment schedule
Attendance and performance expectations
Conditions for any debt forgiveness

Failure to comply with the agreement may result in dismissal and/or reinstatement of the full balance.

4. Hardship Considerations:

Students facing documented financial hardship may submit a written request for additional consideration, including deferred payments or custom forgiveness terms. Requests will be reviewed on a case-by-case basis.

5. Non-Discrimination Clause:

This policy is applied equitably to all students without regard to race, color, national origin, gender, disability, age, or other protected categories.

Let me know if you’d like this formatted as a standalone PDF, added to your student catalog, or included in your enrollment agreement package with signature lines.

Compliants

Information about the complaint may be submitted online through the IBHE website (www.ibhe.org). Additional information regarding the complaint process can be obtained by contacting the Board at:

Illinois Board of Higher Education

Division of Private Business and Vocational Schools

1 N. Old State Capitol Plaza, Suite 333

Springfield IL 62701

Phone Number: (217) 782-2551

Fax Number: (217) 782-8548